Went for dinner with my family at Dian Xiao Er @AMK Hub yesterday, and it was packed with people. A rather ineffective queue system though. We started queuing for a table for 5+1, not knowing exactly how long it would take. "Not too long," was what I heard them tell everyone. There was no number, so we had to stand in the line at the exact same location throughout the wait. That's how they differentiate who came first. Finally, we got our seats after standing for 45 mins. We could however order first, so food actually arrived shortly after we'd taken our seats.
Overall, queuing up for seats was the bottleneck for me. I guess we were unlucky too because we had a large group right before us. 15 of them. Two groups of 3 who came after us were seated first. It appeared that they would give seats according to the party size whenever a table had cleared up, reasonably. It was very strange then, because when we saw traffic OUT, there was no guarantee of traffic IN. When we were finally seated after another 10-15 mins, the 15 sat down at a large rectangular table in the corner. We took a separate smaller rectangular table towards the middle of the space. The party of 7 behind us took a separate round table. ie. For the past 10-15 mins, at least, we can be sure that the smaller rectangular table and the round table were already empty, since we did not see any more traffic coming out of the restaurant during this period, and tables were separate so we need not depend on the 15 to get our seats, vice versa. Furthermore, we stood for 10-15 mins more, at least, because the waitresses were just trying to settle seats for the larger party, or so it seemed.
I'm not sure of the situation at other Dian Xiao Er branches. This was also my first time to one of them. But I did think that the food wasn't bad, ratings as follow.
Favorites: the wintermelon soup, which had a light and natural sweetness from scallops; Poached Spinach with Century and Salted Egg, quite a unique taste.
Quite good: Prawn Ball with Mayo Sauce; Duck Roasted with Ten Wonder Herb.
Not recommended: Mongolian Spare Ribs, I personally thought it had a weird taste.
Some pictures available on their web.
I might go there again for lunch. :) HUNNGRRRRYYY!